Development Assessment Report Card

Our track record

EDQ is ambitious to deliver homes at scale and pace for Queenslanders. To ensure transparency, we are now publishing monthly performance statistics, beginning with data from 1 July 2025. The first report is now live, with future updates to follow each month.

Measures of success

We are tracking performance against our Key Performance Indicators (KPIs) as we assess, approve and support new development applications. The data provides a starting point for ongoing service improvement, with monthly results highlighting progress across key services such as pre-lodgement, engineering, plan sealing and infrastructure charges. A multi-year improvement program is underway to enhance our service offer and data quality, including new digital tools and process upgrades launching in 2025.

Key Performance Areas

KPIs	MEASURE	TARGET	ACCEPTABLE PERFORMANCE
1	As MEDQ delegate, the time taken to set a pre-lodgement meeting following request	Less than or equal to 5 business days Note: no statutory timeframe	90%
2	As MEDQ delegate, the time taken to issue pre-lodgement meeting minutes following meeting	Less than or equal to 2 business days Note: no statutory timeframe	90%
3	As MEDQ delegate, assessment fees advised as a component of being considered properly made Note: excludes regulatory assessment fees where external consultant input is required	Less than or equal to 2 business days Note: no statutory timeframe	95%
4	As MEDQ delegate, initial engineering assessments completed	Less than or equal to 10 business days Note: no statutory timeframe	100%
5	As MEDQ delegate, the time taken to issue an information request and confirm public notification requirement	Less than or equal to 20 business days Note: relevant statutory timeframe is 20 business days	100%
6	As MEDQ delegate, the time taken to issue an initial further issues request	Less than or equal to 20 business days Note: no statutory timeframe	90%
7	As MEDQ delegate, percentage of Development Applications decided without an information request	No target - actual to be reported Note: no statutory requirement	NA
8	As MEDQ delegate, percentage of Development Applications decided without a further issues request	No target - actual to be reported Note: no statutory requirement	NA
9	As MEDQ delegate, the time taken to decide an application Note: excludes time taken for public notification and applicant to respond to any information request or provide further issues response	Less than or equal to 30 business days of decision-making period Note: relevant statutory timeframe is 40 business days	80%
10	As MEDQ delegate, the time taken to decide an application Note: excludes time taken for public notification and applicant to respond to any information request or provide further issues response	Less than or equal to 40 business days of decision-making period Note: relevant statutory timeframe is 40 business days	90%
11	As MEDQ delegate, the total time taken for applications by type to proceed from properly made to decision Note: includes time taken for public notification and applicant to respond to any information or further information requests	No target - median number of business days to be reported Note: no statutory requirement	NA
12	As MEDQ delegate, the total time taken to assess and decide applications for Compliance Assessment	No target - median number of business days to be reported Note: no statutory requirement	NA
13	As MEDQ delegate, the total time taken to complete Plan Sealing assessments Note: KPI measured from the date all information received	Less than or equal to 10 business days Note: no statutory timeframe	95%
14	As MEDQ delegate, the total time taken to issue Infrastructure Charges Notices	Less than or equal to 10 business days Note: no statutory timeframe	90%
15	As MEDQ delegate, the total time taken to issue Infrastructure Offset Determinations	Less than or equal to 20 business days Note: no statutory timeframe	90%
16	As MEDQ delegate, the total time taken to issue Certification Procedures Manual acknowledgements	Less than or equal to 10 business days Note: no statutory timeframe	90%
17	Level of customer satisfaction with the pre-lodgement process	Customer rating satisfied or above.	90%
18	Level of customer satisfaction with overall performance as MEDQ delegate	Customer rating satisfied or above.	70%

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July 2025

July KPI Report

Last updated: 15 August 2025