Development Assessment Report Card

Our track record

EDQ is ambitious to deliver homes at scale and pace for Queenslanders. We are tracking our performance and to ensure transparency we will be publishing our monthly statistics. Data is being collated from 1 July 2025 with the release of the first months statistics in mid-August 2025.

Measures of success

Performance will be tracked against our Key Performance Indicators (KPIs) as we assess, approve and support new development applications. Stay tuned for our latest results regarding key services, such as pre-lodgment, engineering, plan sealing and infrastructure charges.

Key Performance Areas

KPIs	MEASURE	TARGET	ACCEPTABLE PERFORMANCE
1	As MEDQ delegate, the time taken to set a pre-lodgement meeting following request	Less than or equal to 5 business days Note: no statutory timeframe	90%
2	As MEDQ delegate, the time taken to issue pre-lodgement meeting minutes following meeting	Less than or equal to 2 business days Note: no statutory timeframe	90%
3	As MEDQ delegate, assessment fees advised as a component of being considered properly made Note: excludes regulatory assessment fees where external consultant input is required	Less than or equal to 2 business days Note: no statutory timeframe	95%
4	As MEDQ delegate, initial engineering assessments completed	Less than or equal to 10 business days Note: no statutory timeframe	10 Days
5	As MEDQ delegate, the time taken to issue an information request and confirm public notification requirement	Less than or equal to 20 business days Note: relevant statutory timeframe is 20 business days	90%
6	As MEDQ delegate, the time taken to issue an initial further issues request	Less than or equal to 20 business days Note: no statutory timeframe	90%
7	As MEDQ delegate, percentage of Development Applications decided without an information request	No target - actual to be reported Note: no statutory requirement	NA
8	As MEDQ delegate, percentage of Development Applications decided without a further issues request	No target - actual to be reported Note: no statutory requirement	NA
9	As MEDQ delegate, the time taken to decide an application Note: excludes time taken for public notification and applicant to respond to any information request or provide further issues response	Less than or equal to 30 business days of decision-making period Note: relevant statutory timeframe is 40 business days	80%
10	As MEDQ delegate, the time taken to decide an application Note: excludes time taken for public notification and applicant to respond to any information request or provide further issues response	Less than or equal to 40 days of decision-making period Note: relevant statutory timeframe is 40 business days	90%
11	As MEDQ delegate, the total time taken for applications by type to proceed from properly made to decision Note: includes time taken for public notification and applicant to respond to any information or further information requests	No target - median number of business days to be reported Note: no statutory requirement	NA
12	As MEDQ delegate, the total time taken to assess and decide applications for Compliance Assessment	No target - median number of business days to be reported Note: no statutory requirement	NA
13	As MEDQ delegate, the total time taken to complete Plan Sealing assessments Note: KPI measured from the date all information received	Less than or equal to 10 business days Note: no statutory timeframe	95%
14	As MEDQ delegate, the total time taken to issue Infrastructure Charges Notices	Less than or equal to 10 business days Note: no statutory timeframe	90%
15	As MEDQ delegate, the total time taken to issue Infrastructure Offset Determinations issued	Less than or equal to 20 business days Note: no statutory timeframe	90%
16	As MEDQ delegate, the total time taken to issue Certification Procedures Manual acknowledgements	Less than or equal to 10 business days Note: no statutory timeframe	90%
17	Level of customer satisfaction with the pre-lodgement process	Customer rating satisfied or above.	90%
18	Level of customer satisfaction with overall performance as MEDQ delegate	Customer rating satisfied or above.	70%

Last updated: 30 June 2025